Is there a file size limit?
Yes, we do not support files larger than 4 GB.
If this constraint is a concern for you, please write to [email protected] with your use case and we will do our best to help you.
Frequently asked questions
Other topics
Features
- How does the backup work?
- Will Ente automatically sync and backup in the background?
- How can I securely share photos and videos stored in Ente?
- Can I collaborate with other people using Ente?
- Can I hide photos in Ente?
- How can I free up my phone's storage space with Ente?
- Can the Ente desktop app automatically sync in the background?
- How do I remove duplicates?
Security and privacy
Migration
Subscription
- Does Ente have Family Plans?
- Does Ente offer discounts to students?
- What payment methods does Ente support?
- Does Ente accept crypto payments?
- Does Ente store my card details?
- What happens if I exceed my storage limit?
- What happens when my subscription expires?
- Can I pay with PayPal?
- What happens when I upgrade my plan?
- Is there an x GB plan?
- Is there a forever-free plan?